Position: Principal Network Engineer - Bangalore

Position:  Principal Network Engineer - Bangalore
Location:  Bangalore, India
Job Id:  0020
# of Openings:   1
PRINCIPAL NETWORK ENGINEER - Bangalore

We are seeking a Senior Principal Network Engineer who wants to be a part of a fast-paced and challenging start-up environment. Our ideal candidate will provide escalation-level support for the deployment and maintenance of Aruba products. This position reports into the customer advocacy organization and requires a person with in-depth understanding of complex enterprise network deployment models and strong troubleshooting skills.

Responsibilities:

• Providing technical pre and post support to sales, partners and customers for various technologies as related to Aruba products.
• Formulate technical action plans for analyzing and resolving problems related to the Aruba deployment
• Generate documentation in the form of case notes, tech tips and best practices
• Work on complex problems requiring in-depth fault analysis and troubleshooting skills
• Simulate problems in lab
• Participate in solutions for knowledge base
• Provide technical training cross-training to relevant groups as needed
• Participate in serviceability enhancement requirements
• Work effectively in a team environment, including with colleagues, QA and development engineers, and the Aruba field organization
• Periodically required to travel to customer sites for troubleshooting or training purposes.

Requirements:

• 5+ years support experience for network infrastructure products and expertise with advanced TCP/IP networking concepts
• Specific experience supporting and troubleshooting firewall/security, IP routing, DNS, DHCP, NAT, VPN, Authentication protocols (including RADIUS and LDAP), and Network Management Systems (EMS/NMS)
• Solid experience with packet tracing/sniffing
• Excellent interpersonal skills and ability to communicate effectively with technical and non-technical audiences ranging from individual contributors to executive-level contacts
• BSCS/EE or equivalent required (CCIE is a strong plus)
• Familiar with Web and script programming is recommended.
• Excellent verbal and written communications skills in English are required; other languages such as Mandarin, Japanese, Cantonese or Korean will be a big plus.

Personality Traits:

• Excellent work ethic, dependable, and responsible
• Must be a flexible self-starter who can ramp up with new technologies quickly and can adapt to a growing and evolving team: Strong self-motivation (this is a startup, not just a job!)
• Imaginative, motivated, and able to work effectively under pressure
• Strong logical and creative problem-solving skills, good oral and written communication skills, and excellent analytical skills
• Must be able to succeed with minimal resources and minimal supervision

We offer:

• Competitive compensation
• Highly challenging and rewarding environment
• Ability to impact the business

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