Field Applications Scientist
This position is ideal for anyone with prior sales/customer support experience in the life sciences industry or scientists with practical experience, who wishes to apply their technical/scientific expertise outside of the lab in a client-facing environment. This position requires travel to BIOBASE customer sites in the US.
RESPONSIBILITIES:
- Pre- and post-sales customer support i.e. be a part of the sales and marketing team and assist current and potential customers with technical and scientific questions regarding BIOBASE databases, software and services (on site, over the phone and via email)
- Present BIOBASE’s scientific value proposition effectively and persuasively
- Explain and demonstrate BIOBASE product features, functionalities, applications and benefits to target audience
- Handle customer related issues in a timely manner and ensure products and services are utilized effectively at customer site
- provide on-site as well as remote training sessions for end-users at customer site
REQUIREMENTS
- BS, MS or PhD in a life-science discipline with strong bioinformatics, computational biology or biology background
- Prior experience supporting bioinformatics database/software solutions preferred
- Excellent oral and written communication skills; prior experience in teaching/trainings preferred
- Comfort zone in working independently in a small office environment
- Outgoing personality, team player with a strong business acumen
- A strong aptitude and desire to learn scientific concepts and follow instructions
- IT background as well as knowledge of BIOBASE products would be a plus
JOB LOCATION
Beverly, USA
CONTACT
Please submit your resume to hr@biobase-international.com
In your applications, please define the job code and express your salary expectations.
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